Privacy Policy

1. Data Controller

We prioritize the protection of your personal data and strictly comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws in the European Union and [Your Country, if applicable]. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you use our services.

2. Data We Collect

We may collect the following categories of personal data:

• Identity & Contact Details: Full name, date of birth, residential address, email, phone number.

• Financial & Transaction Data: Payment details, deposit/withdrawal history, billing information.

• Technical & Usage Data: IP address, device information (browser, OS), geolocation, website interactions.

• Game & Activity Data: Betting/gaming history, account activity, preferences.

3. How We Use Your Data

Your data is processed for the following purposes:

• Account Management: Registration, verification (KYC/AML), and customer support.

• Payment Processing: Facilitating deposits, withdrawals, and fraud prevention.

• Legal Compliance: Meeting regulatory obligations (e.g., anti-money laundering laws).

• Service Improvement: Enhancing user experience, troubleshooting, and analytics.

• Marketing: Sending promotions (only with your explicit consent).

4. Legal Basis for Processing

We process your data based on:

• Contractual Necessity: To provide our services (e.g., account setup, payments).

• Legal Obligations: Compliance with EU and national laws (e.g., tax reporting).

• Consent: For marketing communications (you may withdraw anytime).

• Legitimate Interests: Fraud prevention, security, and service optimization.

5. Data Sharing & Third Parties

We may share your data with:

• Payment Providers: Banks, e-wallets, and financial institutions.

• Verification Services: Identity/AML compliance providers.

• IT & Security Partners: Hosting, analytics, and customer support tools.

• Authorities: If required by law (e.g., regulatory bodies, law enforcement).

6. Data Retention

We retain personal data only as long as necessary for:

• Fulfilling legal/contractual obligations.

• Resolving disputes or enforcing agreements.

• Complying with regulatory requirements (e.g., transaction history for 5+ years).

7. Your Rights Under GDPR

You have the right to:

• Access, correct, or delete your data.

• Restrict or object to processing.

• Data portability (receive your data in a structured format).

• Withdraw consent (e.g., unsubscribe from marketing emails).

To exercise these rights, contact us at [Your Contact Email/Address].

8. Protection of Minors

Our services are strictly for users aged 18+. We do not knowingly collect data from minors and will terminate accounts if underage use is detected.

9. Cookies & Tracking Technologies

We use cookies to:

• Ensure website functionality (e.g., login sessions).

• Analyze traffic and user behavior (via tools like Google Analytics).

• Deliver personalized content/ads (if consented).

You can manage cookie preferences in your browser settings.

10. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page, and significant updates will be notified via email or website announcements.